DEI in a Changing Landscape

A bar broken into three pieces, with a blue gradient ranging from dark to light, left to right.

Facilitated by Dr. Roberta Borgen, the third workshop tackled how diversity, equity, and inclusion align with real-world business goals. Workplaces are evolving, and so are expectations around justice, diversity, equity, and inclusion (DEI). But with shifting social and political landscapes, many employers are asking: What does DEI mean for my business today? How do I navigate changing policies, hiring challenges, and retention strategies while staying competitive?

In this session, panelists explored the real-world impact of DEI efforts on hiring, retention, and business growth. Attendees learned how inclusive hiring can expand your talent pool, improve employee engagement, and strengthen your brand. We also discussed funding opportunities, career service partnerships, and strategies for integrating DEI in ways that make sense for your organization and your community.

Panelists

Faith Dempster, the Director of Workforce Development for the BC Construction Association. Faith manages the Skilled Trades Employment Program (or STEP), which helps job seekers from equity-deserving groups find skilled trade apprenticeship opportunities. She has spent over 20 years in the industry, starting out on the tools as a Welder-Fabricator and Heavy Equipment Operator, and more recently working with STEP. Hear how DEI-based practices/policies impact her work.

Heather Stewin, who brings a wealth of experience to her roles as Councillor and Trustee, having owned and operated Papago Pizza in Hope, BC, for 17 years. As a person with a disability in the workforce, Heather provides valuable insights into inclusion and DEI policy progress in education and municipal settings. Hear how DEI-based practices/policies impact her work.

Peter Bailey, who has sought to help community members develop their careers for 30+ years, enhancing their quality of life and the whole community. As co-owner of Free Rein, he oversees career-focused service delivery and special projects. He was one of the driving forces behind the Diversity Disconnect research. Hear how DEI-based practices/policies impact his work.

Stop & Reflect

In one word, what does “inclusion” mean to you?

Check out what our workshop participants had to share. How did your idea(s) compare?

We asked panelists how they would define “inclusive” hiring practices and to reflect on how such practices could expand the talent pool in their context. Watch their responses here:

Key takeaways include:

  • Foster equal opportunities by inviting applications broadly across communities
  • Level the playing field for all applicants by valuing lived experience along with formal qualifications
  • Create safe and supportive spaces for skill-building and career growth
  • Celebrate diverse identities and perspectives as a source of strength
  • Reduce barriers by emphasizing that everyone belongs here
  • Encourage small changes which ripple through the community
  • Prioritize relationships and kindness over rigid adherence to policy
  • Stand together against ignorance and discrimination with mutual support
  • Reflect diversity in hiring materials within inclusive imagery and language – representation matters

We also asked panelists what changes they noticed that would indicate employees were more engaged/productive because of their inclusive hiring practices. Watch their responses here:

Key observations include:

  • Cultural shift in attitudes across the organization and community
  • Leadership grounded in compassion, care, and kindness
  • Empowered employees through inclusive and supportive practices
  • Strengthened recruitment and retention by fostering belonging
  • Safer and more focused environment, with fewer distractions, mistakes, and accidents
  • Diverse perspectives leading to enhanced problem-solving, critical thinking, and innovations
  • Reduction in dominant/toxic dynamics and greater comfort and emotional safety for all team members
  • Decreased fear of difference and increased celebration of diversity as opportunity
  • Increased optimism and forward-looking mindset across teams
  • Long-term commitment to supporting employees in evolving roles
  • Positive reputation reflected in how people speak about the organization

In our research, one of our recommendations was to Stay Diligent by continuously monitoring and evaluating your efforts, inviting feedback, and adapting/customizing your approach. Peter shared that, based on the metrics defined in his organization’s funding contract, the outcomes significantly exceeded expectations and demonstrated exceptional impact within the community.

Stop & Reflect

How do you know you’re making an impact? What do you observe? What do you measure/track?

We then asked panelists how inclusive hiring practices have strengthened their brand and/or business. Watch their thoughts here:

Key takeaways include:

  • Bridging skill shortages through inclusive hiring and development
  • Improving representation to address poor workplace culture
  • Positioning DEI as a driver of productivity—safe, respected workers perform better
  • Fostering trust across teams and leadership
  • Inviting input to strengthen processes and encourage continuous improvement
  • Championing employee success—work with staff, not against them
  • Encouraging ownership and engagement in meaningful work
  • Delivering stronger project outcomes by embracing diverse perspectives

The government funds a wide variety of employment incentives/supports; however, our research participants noted that the Bureaucracy was often a barrier.

Stop & Reflect

What are you aware of that has worked for your community? What are the challenges to accessing some of those supports? What is missing? How might you fill that gap through partnerships?

Lastly, we asked panelists to reflect on the current climate (e.g., dismantling of DEI policies, escalating trade war, rising use of AI) and to identify what challenges and opportunities they saw (and how they’ll address them). Watch their responses here:

Key takeaways include:

  • Replace anxiety and fear with positivity, kindness, and reassurance
  • Clarify needs while building bonds through diverse collaboration
  • Extend compassion and address misinformation through teachable moments
  • Elevate visibility by supporting, creating, and/or participating in community events and initiatives
  • Support local and Indigenous-owned businesses to create meaningful change
  • Offer courtesy services to those not eligible under diversity criteria to ensure respectful engagement
  • Identify who is being left behind and explore additional ways to offer support
  • Distinguish equality from equity to deepen understanding of an inclusive approach

A conversation around the impact of colonialism and justice also emerged. Watch it here:

Review the 321 resource for more information.

Ready For More?

Explore Indigenous Employment Strategies, the next workshop in the Bridging The Disconnect workshop series. The fourth workshop focused on offering community-led approaches to supporting Indigenous job seekers. 

A blind man sitting on a bench smiling.

It’s important to stay diligent in this work. This means continuously monitoring and evaluating your efforts, inviting feedback, and adapting/customizing your approach. Learn strategies to help you Evaluate & Maintain Success by visiting the resource next.

Diversity Disconnect Podcast Cover

Listen to the Diversity Disconnect Podcast, exploring the findings of the Diversity Disconnect research and examining the 20 factors that influence employment success. You’ll hear from the research team directly, and you’ll hear real quotes from the research participants they spoke with.